Arrowsmith Mechanical Inc., Your Local and Independent Contactor in the GTA
After years of seeing improper HVAC system setups and installations, Silvio Spano saw an opportunity.
Now, Spano, the founder of Arrowsmith Mechanical in Toronto, Ontario, provides installation and service for everything HVAC-related for clients in Mississauga, Oakville, and the Richmond Hill areas.
Though his company is small, Spano is currently a one-man band, he is receiving big praise from his satisfied customers.
“Silvio helped us with our AC unit and heating.
We had a bunch of issues with our systems, and he promptly resolved them for us each time.
We were thankful to deal with an honest person who really had our best interests at heart”, said valued client and repeat customer Kendall Manor.
Spano believes that flying solo at Arrowsmith Mechanical certainly has its benefits for his customers.
“My company is me. You’ll deal with me from the beginning to the end of your project, and I always stand behind my work“, says Spano, who offers customers free consultations and quotes for their HVAC projects.
“Sometimes, just sharing my opinion is enough to resolve a customer’s issue.
If I don’t work, I don’t charge. Treating customers the right way is an investment in the future. I’m here for the long haul,” Spano notes.
In a profession that is prone to advancements in technology, equipment, and best practices, Spano ensures that his clients are getting an expert technician at their door every time.
“Every year, I am learning from seminars and courses about how to improve efficiency in this ever-changing industry.”
Beyond providing top quality service from an experienced technician, Spano also knows that listening to his customers’ wants while delivering on his word keeps customers coming back.
“I once had a pretty particular customer, which resulted in me spending more hours and material on a job beyond what was budgeted.
But now he calls me back for yearly maintenance and wants me to take care of his family’s complete home reno for the summer.
A few sweaty hours and some extra materials paid off with a happy customer who keeps referring me to others,” remarks Spano.
Spano’s clients know that he is always only one phone call away if something ever goes sideways, but it’s clear that with Silvio Spano as the lead man, Arrowsmith Mechanical is on a straight path to success.
For more information about Arrowsmith Mechanical’s services and to see a photo gallery of Spano’s past jobs, please visit arrowsmithmech.com.